Need Assistance?

If you have any questions or need help completing your application, feel free to contact us:

Email: customerservice@mcwd.org

Phone: (831) 384-6131 or (831) 883-5900

Office Hours

Monday – Friday | 8:00 AM – 5:00 PM

Please note: We are closed every other Friday, on weekends, and on national holidays. View our 2026 Closure Calendar for specific closure dates.

Our offices are located at 920 2nd Ave Suite B, Marina, CA 93933. For a map and directions, visit the Contacts page.

Customer Portal & Helpful Resources

To enroll in e-billing, set up autopay, explore payment methods, or review MCWD's collection policy, please visit our Customer Resources & FAQs