Do You Need Help Paying Your Water Bill?
MCWD CARES is a Marina Coast Water District (MCWD) program to help income-qualified customers manage their water bills.
If you are an MCWD customer at or below 200% of the federal poverty guidelines, you may be eligible to save up to $250 a year on your water bill.
How to Apply
All applications go through Dollar Energy Fund — MCWD does not process applications directly.
Program Timeline
Application Window 1: June 15 – July 31, 2026. Approved grants disbursed July 2026 through June 2027.
Application Window 2: November 1 – December 31, 2026 (if funds remain). Approved grants disbursed January 2027 through June 2027.

Enroll online at the Dollar Energy Fund Website
Or Call: 1-888-282-6816
Frequently Asked Questions
Is this program available in Spanish?
Yes, information about the CARES Program is available by clicking the translation button at the top left of this page.
¿Este programa está disponible en español?
Sí, hay información sobre el Programa CARES disponible haciendo clic en el botón de traducción en la parte superior izquierda de esta página.
Is my personal information safe?
Dollar Energy Fund is a trusted nonprofit organization. Your information is used only to verify eligibility for this program.
I applied — what happens next?
Dollar Energy Fund will review your application and notify you of your status. If approved, the credit will be applied automatically to your MCWD bill. Grants are disbursed on a first come, first served basis to eligible applicants while funding is available.
How do I know if I qualify?
You may be eligible if you:
- Are a Marina Coast Water District water customer
- Have a household income at or below 200% of the federal poverty guidelines
- Have an account in good standing (no balance more than 30 days past due)
What happens if I miss a payment or fall behind on my bill?
To stay enrolled in MCWD CARES, your account must remain in good standing. If your balance becomes more than 30 days past due, you will be removed from the program and returned to standard billing.
If you are having trouble keeping up with payments, visit the Dollar Energy Fund website or call: 1-888-282-6816.
2026 Federal Poverty Guidelines — 200% Threshold
Use the table below as a general guide. Contact Dollar Energy Fund to confirm your eligibility.
| Household / family size | 200% of 2026 annual federal poverty line |
|---|---|
| 1 | $31,920 |
| 2 | $43,280 |
| 3 | $54,640 |
| 4 | $66,000 |
| 5 | $77,360 |
| 6 | $88,720 |
| 7 | $100,080 |
| 8 | $111,440 |
| For households larger than 8, contact Dollar Energy Fund for guidance on your eligibility. | |
MCWD CARES isn't the only help available. The resources below offer additional assistance to eligible Monterey County residents.
Additional Assistance Resources
Energy Bill Assistance
California Alternate Rates for Energy (CARE)
Provides a 20% monthly discount on PG&E bills for qualifying low-income households.
- Call: PG&E at 866-743-2273
- Website: pge.com/care
Home Energy Assistance Program (HEAP)
Offers once-per-year payment toward heating or cooling bills. Also provides budget counseling.
- Call: 888-728-3637 (Central Coast Energy Services)
Fast Track Program
Emergency help for households facing utility disconnection or other energy-related crises
- Learn more: Benefits.gov Energy Help
Central Coast Energy Services
Provides energy conservation, utility assistance, and emergency support for Monterey and nearby counties.
- Call: 888-728-3637
- Mailing: P.O. Box 2707, Watsonville, CA 95077
Telephone Discount Program
California Lifeline
Discounted landline or mobile phone service for eligible low-income households.
- Call: 866-272-0349
- Website: Benefits.gov Lifeline Program
Local Nonprofit Assistance
Catholic Charities
Offers emergency help for rent, utilities, food, and shelter.
- Call: 831-722-2675
Tax Credits & State Assistance
Earned Income Tax Credit (EITC)
Refundable federal tax credit for low-income working individuals and families.
- IRS Info: irs.gov
- Call: PG&E at 800-829-1040.
California Homeowner & Renter Assistance
Annual assistance based on property taxes paid directly (homeowners) or indirectly (renters).
- Contact the Franchise Tax Board: 800-868-4171
