Phone: (831) 384-6131
(Customer Service & 24-hour Emergency)
Hours: Mon-Thu & Every Other Fri 8am–5pm
(Telephone Only ... see COVID info & Fri Closure Info)

MCWD Bill Pay

Your Water Bill

Pay online, by mail, in person, or set up automatic payments. Common questions and answers about your bill.

full details
Financial Assistance Programs

COVID-19 Assistance

Financial assistance programs are available to help with your water and other bills during the COVID-19 pandemic.

more info
MCWD Employment Openings and Job Descriptions

Careers at MCWD

View the latest openings, download an employment application, and explore full descriptions of all positions.

explore more
MCWD Water Quality & and Testing

Exceptional Quality

Diligent monitoring ensures your water meets all Federal and State drinking water standards.

more info
MCWD Water Shortage Contingency Plan

During a Drought

MCWD's Water Shortage Contingency Plan outlines how things change during a drought.

view the plan
MCWD Conservation Rebates & Incentives

Conserve & Save

Numerous rebates are available when you participate in our Landscape Incentive Program.

learn more
  • New & Updated
  • MCWD has been awarded over $106,000 from the California Water and Wastewater Arrearages Payment Program to assist customers with water service payments for debt accrued between March 4, 2020, and June 15, 2021. More Info.

    NEW: Accessory Dwelling Unit Fact Sheet Find out if yours requires a new water service. View or download the PDF.

    The Monterey Sub-basin Groundwater Sustainability Plan Final Draft (December 2021) is available. View or download the updated documents.

    2020 MCWD Consumer Confidence Report English PDF. Also available in Korean, Spanish, Tagalog, and Vietnamese.

    2020 Year in Review. PDF

    Report and Recommendations Regarding Water Supply and Demand in CalAm's Monterey Main System Under a Five-Year Drought View or Download (PDF)

    Capacity Fee Final Report 2020 PDF and Supporting Tables PDF

  • Current Board Meeting
  • January 19 Regular Board / Groundwater Sustainability Agency Meeting
    Agenda | Full Packet
    Additional Material: Recycled Water Presentation

    View All Board & Committee Agendas & Minutes

    Subscribe to receive Public Meetings Notifications.

  • Future H2O

If you have any questions or need help, call us Mon - Fri, 8:30 am to 5:00 pm (831) 384-6131. Our offices will be closed every other Friday effective January 7, 2022. Click here for more details.

more contacts